Various sources of help are available:
EMBOSS Frequently Asked Questions (FAQ)
EMBOSS Mailing Lists
EMBOSS is well documented and it's likely that answers to your questions are already there. Read the manual:
EMBOSS Users Guide provides comprehensive documentation for users of EMBOSS.
EMBOSS Developers Guide includes documentation for software developers.
EMBOSS Administrators Guide includes documentation for system administrators.
The EMBOSS Web Site (http://emboss.open-bio.org/) provides auxiliary and reference documentation for end-users, developers and administrators that is not included in the printed manuals.
EMBOSS maintains a list of Frequently Asked Questions with answers. The FAQ is available in The EMBOSS Administrators Guide. The FAQ is also distributed with EMBOSS in the file
FAQ in the top-level directory.
If you are having difficulties with any aspect of EMBOSS, or if it doesn't do something you need, you have various options:
Ask for help by mailing email@example.com
Post a support request on https://sourceforge.net/tracker/?atid=605032&group_id=93650&func=browse
You may use either the mailing lists or SourceForge to ask for help, although you're likely to get a reply sooner if you use the mailing list.
Before you contact the mailing list or post on SourceForge, please check that your question hasn't already been answered somewhere. There are a few options here:
Search the EMBOSS FAQ at http://emboss.open-bio.org.
Search the EMBOSS Mail Archives:
firstname.lastname@example.org for users of EMBOSS or
emboss-dev for developers. A search tool is provided at http://emboss.open-bio.org.
Search the EMBOSS website. A search tool is provided at http://emboss.open-bio.org.
Read the manual.
Read EMBOSS application documentation.
To help the EMBOSS developers deal promptly with your query your message should describe:
The version of EMBOSS or EMBASSY package used.
The interface used (command line, EMBOSS Explorer, Jemboss etc.)
The application(s) that were run.
The hardware platform (PC, Sun, SGI etc.)
The Operating System (OS) (Linux, Windows XP etc.)
The OS distribution type (e.g. Fedora, SuSE etc.) and version where appropriate.
Please be as clear, detailed and precise as possible. Your message should describe:
Exactly what you are trying to achieve
What you've tried already
What input file(s) and options you used
How the output you get differs from what you need
Suggestions for new applications and functionality are most welcome. You have two options:
Mail suggestions to email@example.com.
Post a feature request on https://sourceforge.net/tracker/?atid=605034&group_id=93650&func=browse
All feature requests are logged on SourceForge. If your feature has already been requested, please still get in touch as it helps the EMBOSS developers assign priority to development jobs.